Skip to content
Clark University
Office of
Information Technology Services

The ITS Help Desk offers the Clark community a single point of access for technology problem resolution.  Help Desk staff provide the first line of assistance to you.

If other ITS staff knowledge and resources are needed, your call will either be forwarded to the proper person or an ITS “ticket” will be submitted to the specialist.

Email the Help Desk Submit a Ticket
(VPN Required) Explore all services
help desk girl on phone with computer
How Can We Help?

Common Issues

We recommend the following links to the most common questions. Not sure what type of help you need? Browse the listing of services.

Activate Your Clark Account
Connect to the Network (Wifi or Wired)
Get Antivirus Software
Find Printing Resources
Canvas
Change your Password
IT Services
Check your Email
Contact Information

ITS Help Desk

Office Location

1-508-793-7745

helpdesk@yueziqi.com

Academic Commons, Plaza Level

Check Systems Status

Spring 2025 Hours
  • Mon – Thurs: 8 am – 12 am
  • Fri: 8 am – 5 pm
  • Sat: 12 pm – 5 pm
  • Sun: 12 pm – 12 am